Refund Policy

At YSC Fashion, we want you to love your jewelry. Please read our return and refund policy carefully before placing an order.
Order Cancellation
Since we operate on Cash on Delivery (COD), you may cancel your order any time before it is dispatched by contacting us on WhatsApp at [00 44 7378 462408].
Returns
We accept returns within [3] days of delivery only if:
The item is unused, unworn, and in its original packaging with tags intact.
The item received is damaged, defective, or different from what was ordered.
Due to hygiene and the nature of jewelry, earrings and similar items cannot be returned once opened/used, unless faulty.
How to Request a Return
Contact us on WhatsApp at [00 44 7378 462408] within [3–7] days of delivery, with your order number and photos/video of the item.
Refunds
Once we receive and inspect the returned item, we will notify you of approval. Approved refunds are issued as store credit / bank transfer within [5–7] business days. Since payment is made via COD, refunds are not processed as "reversals" but as a direct bank transfer or Easypaisa/JazzCash transfer to your provided account.
Exchanges
If you'd prefer an exchange instead of a refund, let us know when you request your return — subject to stock availability.
Non-Returnable Items
Sale items and customized/made-to-order pieces are final sale and not eligible for return unless defective.